DVU users can configure the platform to process electronic (e.g. EDI or API) or bulk orders (i.e. FTP or CSV files) through the Shipping Channel.
The Shipping Channel works like a queue of orders that are ready for processing. DVU users can select all or a portion of the orders on the channel page and release them for processing. When a user releases a shipping order, DVU moves the order from the Channel module to the Shipping Orders module. At this point, warehouse staff can process the order on the floor.
Releasing orders
The first step is to sort the rows by one or more columns (e.g. Created On date) and then:
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Highlight the row(s) to release.
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Click the Allocate button.
Note By default, the table shows each order line. To reduce the number of lines, select the By Order option. DVU combines lines with the same order number.
Incomplete and Pending Picks
By default, the table shows all picks, even if the inventory is not sufficient. Uncheck this box to hide rows with open orders that have not been picked.
DVU moves the line entries to the Shipping Orders module. The Shipping Orders main page combines lines with the same order number.
Best Practices
Release an order from the channel only if the warehouse can process it on the same day. This helps streamline warehouse operations and avoid backlogs. In some environments, DVU managers might establish a cutoff time for customers and commit to releasing/processing orders created in the channel before a certain time of day (e.g. 2 pm).
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