This article shows users how to add a new line to a shipping order inside the cross-dock tool. This information builds on the knowledge in previous articles.
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Click here to learn about the cross-dock tool (baseline case).
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Click here to learn how to cross-dock multiple shipping orders.
Why add a new line?
The add new line option could be useful in a couple of scenarios. For instance, a warehouse cannot fulfill a shipping order for Item A and instead sends a substitute, which has a different item code and therefore requires a new line on the order. Another scenario is unaccounted inventory. A warehouse must cross-dock an inbound container which contains inventory not listed on the shipping order.
Before you start
Prepare a receiving order and shipping order. Make sure the status of each order is Open.
Creating a cross-dock assignment
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Go to Receiving Orders and open the order.
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Click Cross-Dock on the side menu.
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Check the box to allow the creation of new shipping order lines. The default setting is unchecked.
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Click Save.
Next, highlight the receiving row.
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Verify the quantity to cross-dock.
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Click the Assign button.
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Click Save.
Results
On the Pending Assignments side of the page, the table displays the updated cross-dock quantity (zero in this example).
On the Cross-Dock Assignments side of the page, the table displays the original item and the new item and quantity.
The shipping order is now assigned to the receiving order. The warehouse can process the receiving and shipping orders.
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